Terms & Conditions
When you purchase a product via the Pash Studio website you are accepting the following terms and conditions which are legally binding. Please read through carefully before making your purchase.
Customers must provide their contact details including full name, phone number, e-mail address and other requested information. Customers warrant that the payment details provided when purchasing products are theirs and are valid and correct.
Coupons & Discounts
Coupon codes are only valid for retail orders placed online, and are not to be used in conjunction with any other offer. Discount/s is/are only valid where and when the order is processed through our online checkout. Discounts cannot be credited or edited post checkout.
Pash Studio recognises and respects your privacy and treats your personal information as confidential. All personal details provided will be kept safe, secure and confidential and will not under any circumstances be distributed to third parties. Your details will be kept on a private database for Pash Studio use only.
For our online retail shoppers we accept payment using PayPal, Credit Card or Direct Deposit. We do not accept cheques, cash or money orders.
All payments are processed at the point of order. Please ensure all contact details are correct when placing an order so we can get in touch should there be any issues.
It is the responsibly of the buyer to ensure that they have entered their address correctly. In the instance that a buyer submits an incorrect undeliverable address, or provides an incorrect address that gets accepted by someone other then themselves, or fails to collect their parcel from their post office within suitable time, this is an error on the buyers behalf.
In these instances, if your parcel is returned back to us, it is the buyers responsibility to pay any onward shipping fees to have the parcel resent or sent to an amended address. In the instance that your parcel is unable to be returned to us, you will not qualify for a refund.
All product prices, shipping prices and payment transactions on the Pash Studio website are quoted in Australian Dollars (AUD).
All products bought on the Pash Studio website include GST.
Pash Studio products are not available for commercial sale, commercial packaging or commercial use. This includes the use of our tiles, books, tools and materials in any commercial sense where you produce products that you sell.
Pash Studio is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock (unless marked as preorder) and pricing is true and correct. You will receive an order confirmation email and invoice via email once your order has been received. Standard delivery timeframes are between 3-10 business days; pending availability and payment authorisation. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 4 business days to arrange an agreeable alternative item, a backorder or a full refund.
Orders placed on a public holiday will be processed the next business day. Orders placed on a Friday will be processed the following Monday.
Pash Studio customer service team will contact you if the product you have selected is not currently in stock.
Please choose carefully. Once an order is submitted we are unable to change or cancel the order. We do not give refunds if you simply change your mind or make a wrong decision.
This Privacy Policy governs the manner in which Pash Studio collects, uses, maintains and discloses information collected from users (each, a "User") of the http://pashstudio.com.au website ("Site"). This privacy policy applies to the Site and all products and services offered by Pash Studio.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Pash Studio may collect and use Users personal information for the following purposes:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Pash Studio has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact
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